If you had a water leak which resulted in a higher water bill during recent winter storm, MUD 365 has a program to help. Please complete our online form Febuary 2021 Freeze Adjustment Request BEFORE the May 1st deadline. Documentation and/or photos to support the presence of damage and its repair are required. MUD 365 will review your request and, if approved, will use the bill prior to the freeze to determine your normal use for this time of the year and adjust accordingly. If you are a current customer and have already paid your bill that is no problem, your account will be credited, no refunds will be issued.
Click here to complete the 2021 February Freeze Leak Adjustment Form located on the District’s Operator’s website.
Click here to read the entire Resolution Adopting Policy and Procedures for February 2021 Freeze Event Leak Adjustment Credits.